Frequently asked questions

A Challenge is much more than a dietary programme:

It is a transformative 21-day journey designed to help you rediscover energy, hormonal balance and wellbeing in an integrated, guided and conscious way.

It is not just about "eating better", but about relearning how to listen to your body, regulate your rhythms and extinguish inflammation from within.

What does a Challenge include?

  • A meal plan with practical, tasty and sustainable menus
  • Daily targeted exercises to activate your metabolism and reduce sedentary behaviour
  • Live webinars with high-profile experts, doctors and researchers
  • PDFs, videos and informative podcasts to consult even after the programme
  • Daily emails to accompany and motivate you every day
  • An active community to connect with, feel supported and share progress

Not just nutrition: your health also encompasses light, rhythm and connection.

During the challenge you will receive practical tools on:

  • Circadian rhythms: how to resynchronise them to improve sleep, energy and metabolism
  • Natural light and protection from blue light: why correct light exposure is one of the first metabolic acts
  • Grounding: the regenerative power of contact with the earth
  • Photobiomodulation: red light and near-infrared for skin, hormones and inflammation
  • Expert contributions: doctors, biohackers and international professionals sharing concrete and effective tools
  • Begin a 21-day journey to feel good again in your body, your mind and your energy.

A Challenge is the first step to becoming an active protagonist of your own health.

1. Which ones are available?

You can choose from:

- Anti-inflammatory Challenge
- Top Low-Carb
- Ketogenic Challenge
- Soft MAP Diet

2. How long do they last?

The Challenges last 21 days, except for the Soft MAP Diet which lasts 4 weeks.

3. Who are they recommended for?

Anti-inflammatory Challenge

Do you have chronic pain, recurring migraines, joint stiffness, bloating or constant fatigue?

You may be living with a silent inflammation that is blocking your body… without even knowing it.

The Anti-inflammatory Challenge is a 21-day programme designed to extinguish inflammation at the root and restore your energy, lightness, mental clarity and vitality.

It is not just a diet. It is a comprehensive strategy to become the protagonist of your health once again.

You will learn to nourish yourself consciously, regulate your biological rhythms, choose the right movement for you and integrate regenerating habits such as grounding, exposure to natural light and photobiomodulation. It is time to leave survival mode and truly start living again.

A concrete, accessible and sustainable transformation awaits you.

Top Low-Carb Challenge

Do you want to lose weight without counting calories, reduce bloating, resolve insulin resistance and put type 2 diabetes into remission, rebalance your hormones and regain mental and physical energy?

The Low-Carb Challenge is the ideal programme for you. In 21 days you will learn to nourish yourself in a simple, satisfying and anti-inflammatory way, drastically reducing the glycaemic load and freeing yourself from nervous hunger and energy fluctuations.

It is not about deprivation, but about re-educating your body and mind to function at their best.

With weekly menus, seasonal recipes, targeted exercises, daily support and live webinars, you will regain mental clarity, deep sleep and an active metabolism.

It is the first step to feeling balanced in your body again — with a sustainable, concrete and scientifically grounded lifestyle.

Have you tried everything but your body no longer seems to respond?

Do you have constant hunger, energy slumps, difficulty losing weight or signs of inflammation and insulin resistance?

The Ketogenic Challenge is a magnificent tool designed to reactivate your metabolism, reduce systemic inflammation and improve energy, mental clarity and body composition. Based on solid scientific evidence, this challenge guides you towards a safe and conscious transition into nutritional ketosis, even if it is your first experience. It is not just a dietary change — it is a reset of the metabolic and hormonal system.

It is not just a dietary change, it is a reset of the metabolic and hormonal system.

A gentle yet effective approach for those who are overweight and wish to finally take back control of their lives. The Soft MAP Diet was designed for those who feel that their body has become a limitation to their freedom, movement and breathing. I offer the Soft MAP Diet three times a year, as I follow it step by step every day — through frequent webinars, a Telegram group, a dedicated email and the possibility of interacting with me by phone. It cannot be done independently.

It is a completely innovative nutritional programme, which I define as "zero hassle" for its simplicity, tested over decades and leading to success in weight loss and metabolic control. Supported by the daily intake of essential MAP amino acids, to preserve muscle mass and promote safe and sustainable weight loss.

It is the first step for those who want to start again — without stress, without rigidity, but with method and safety.

A choice to regain energy, breathe better, rediscover confidence and lightness.

It is not just about losing weight, but about rebuilding a new relationship with oneself. From within.

Can I start and finish them whenever I want?

Yes! They are all available to you from the moment of purchase in your customer area for the following 12 months. Except for the Soft MAP Diet, which is offered three times a year and must absolutely be accompanied by me!

Will I receive support during the Challenge?

Upon purchasing the Challenge, you will receive all the sufficient and necessary material for the optimal success of the Challenge! Should you need anything further, you can look for answers on the FAQ pages or write to customer support. You also have the chat-group at your disposal.

Why should I sign up for the newsletter? Because you will receive news, scientific studies, nutrition topics, promotions on Toplife products, discounts on partner items and previews of Dr. Tomasi's events.
One a week with popularized content and occasionally promotional ones with discounts reserved for members.
Absolutely!
Certainly, your data is safe. We process it in full compliance with the GDPR and don't share it with third parties.
Yes, in the newsletter you will find exclusive content. In-depth insights, previews, exclusive discounts and resources that I do not publish on social media. It is my most direct and personal channel.
Yes, but only when necessary, always based on individual needs and when the daily requirement cannot be met through diet alone.
No, not always. They must be evaluated on a case-by-case basis as targeted support.
I only recommend selected products with certified quality. You will find everything in the newsletter or in the dedicated programmes.
It is always better to avoid this: supplements also need to be personalised.
Only when necessary. I often discuss this in my content and programmes.
They are mushrooms rich in natural active compounds that help the body restore balance, support the immune system and modulate inflammation.
Can they be taken even if I am following a keto or low-carb diet or a specific nutritional programme?
No, they must be chosen carefully. Each mushroom has different properties and must be suitable for the person, the moment and their state of health.
Check that they have certifications, are free from heavy metals and grown on natural substrates. Be wary of products that are too cheap.
Yes, but always within a personalised programme. Continuity is important, but must be guided by a professional.

If you have questions not included in this list, contact us by email at support@toplifeproject.com

When you purchase a guide it does not arrive by email — you will find it inside your user area by logging in with your email and password.

For any problems contact us by email at support@toplifeproject.com The customer support service is active Monday to Friday,from 10:00 to 18:00, excluding public holidays and the days before public holidays..

No, videos cannot be downloaded. You can only download e-books and PDF products.

We accept payments by credit card or prepaid card (through the secure international service provided by Stripe). We do not accept bank transfers.

Once a purchase has been made, guides, webinars and challenges can be accessed for 12 months from the date of purchase for all courses purchased from 28 January 2024 onwards.

Follow this link (https://toplifeproject.com/mio-account/lost-password/) to reset your password.

Your username is your email address.

If after purchasing a Toplife product or joining a promotion you did not receive a summary email with your details, you may have entered your email address incorrectly or it may have ended up in spam — check immediately!

Simply click on the person icon on desktop or on mobile in the personal area menu and enter your email and password.

This is the direct link to access:

ACCESS your personal area

Problems logging in If you have problems logging in and when you enter your credentials you are returned to the login page, this may be a cookie and cache problem with your browser.

Reset the cookies of your Chrome browser on: Android / iPhone / iPad by following the procedure at the following LINK or watch the video below.

Video on how to reset Safari cookies on Mac

Video on how to reset Chrome cookies on Android

To reset Safari cookies for iOS read HERE or watch the video below.

Video on how to reset Safari cookies on iPhone

 

To reset cookies on Safari Mac click HERE or watch the video below.

Video on how to reset Chrome cookies on Mac

IMPORTANT:

once done, check on the Toplife homepage that the banner at the bottom with the accept button reappears as shown in the screenshot below.

The content on the Toplife website is multimedia and consists of live webinars and their recordings (accessible via the Zoom application in case you missed the live event), e-books in PDF format and products such as Challenges, Soft Map Diet etc. — all accessible online. Below are videos showing how to access both from a computer and from a mobile device.

Access from computer

Access from smartphone

In the content section of this help centre you will find instructions on how to download e-books, watch videos and access live webinars.

If you have problems logging in click HERE

If you cannot view the videos, i.e. you get a white page, the problem is usually related to the cache and cookies of your browser or because you blocked an option when accepting cookies. Below are the procedures for resetting cache and cookies for the most common browsers: Procedure for Chrome for all devices Procedure for Safari on iPhone/iPad Clear Cache on Mac

Below you will find videos for resetting cookies specific to your device:

Reset the cookies of your Chrome browser on: Android / iPhone / iPad by following the procedure at the following LINK or watch the video below.

Video on how to reset Safari cookies on Mac

Video on how to reset Chrome cookies on Android

To reset Safari cookies for iOS read HERE or watch the video below.

Video on how to reset Safari cookies on iPhone

To reset cookies on Safari Mac click HERE or watch the video below.

Video on how to reset Chrome cookies on Mac

IMPORTANT: once done, check on the Toplife homepage that the banner at the bottom with the accept button reappears as shown in the screenshot below.

WHAT IS IT?

The Evergreen Challenge (EG) is an entry-level challenge that Toplife makes available throughout the year at a very competitive price to introduce new users to the Toplife lifestyle.

HOW DOES IT WORK AND HOW TO START IT?

Since the Evergreen Challenge (EG) is available all year round, it is designed to begin at the times and in the ways the user decides.

Once registered, you will receive an email with the subject "Welcome" and at the end of the email there is an orange button saying "Start Challenge".

See screenshot below.

If clicked, the Challenge will begin from that moment and the lessons will always start from midnight.

Once you have clicked "Start Challenge" once, IT IS NO LONGER NECESSARY TO KEEP CLICKING THE START CHALLENGE BUTTON AGAIN.

Being a light version there are no "lives" but it represents a good choice for approaching the Toplife world.

DURATION

The challenge will remain in your personal area under purchased courses for 365 days FROM THE DATE OF PURCHASE.

E-BOOK AND CONTENT it will NO LONGER be accessible.

Being an evergreen bundle, the Top Low Carb is also included and you will find it INSIDE THE CHALLENGE AND NOT IN THE DOWNLOAD SECTION OF YOUR PERSONAL AREA. We therefore suggest you download it and keep it aside, as once the challenge has expired

I CANNOT SEE THE CART FORM

If on the promo checkout page you cannot find the cart form that is displayed before the "TESTIMONIALS" section, you have a cookie and/or cache problem on your device.

Click HERE and learn how to reset them.

Accept the cookies and you will see 3 gears on the checkout page loading the form as shown in the screenshot below. IF you do not see them immediately, try reloading the checkout page.

I CANNOT FIND THE EMAILS

If you notice that you have not received an email for the day, WE REMIND YOU THAT THE TEXT OF THAT EMAIL IS ALWAYS AVAILABLE INSIDE THE CHALLENGE.

ALWAYS CHECK the SPAM folder or the PROMOTIONS folder if you use Gmail.

We recommend that you. add to your address book the sender address of the emails that arrive from Toplife related to the Challenge which is hello@toplifeproject.com so that some may not end up in SPAM.

I CANNOT SEE THE VIDEOS

If once you have accessed the Challenge you have difficulty viewing the streaming videos managed by Vimeo, read our article that explains how to resolve the problem.

Read HERE the article if you cannot see the videos.

IT SAYS NOT ENROLLED

If once you have accessed the Challenge you see the message "not enrolled", there are 2 cases:

  1. you are not logged in to the website
  2. you have not started the challenge — activate it as illustrated at the beginning of this article

All our e-books are in PDF format and therefore viewable on any device, both computer and smartphone.
To download the books, access your personal area via the link below and then click on the downloads section and download the books you have purchased.

If you have purchased e-book packages during promotions, these are usually in zip format, so you need to decompress the .zip file and inside you will find the PDFs.

To decompress zip files on iOS and Android devices, below you will find 4 useful links:

Decompress Zip file on Apple (iOS)

Decompress Zip file on Android

Decompress Zip file on Windows 10 and 11

Decompress Zip file on Mac

Below is the link to access the Toplife website:

Access your personal area

If you cannot find your login credentials, click on the link below.

I cannot find my login credentials

All our videos use the Vimeo.com player and are therefore viewable on mobile and desktop without problems. HOWEVER THEY CANNOT BE DOWNLOADED as they are content reserved for our customers, and for the same reason THEY ARE ONLY VISIBLE WITHIN THE TOPLIFE WEBSITE.

Live webinars are live events conducted through the Zoom application..

All live events are RECORDED and can be accessed within the various purchased packages such as Challenge or Soft Map Diet.

You can download the Zoom app via the buttons below.

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